Per-minute pricing

Simple pricing.
Pay by the minute.

Start free. As your users talk to Voice Pilot, you pay only for the voice minutes they actually use — nothing more.

How it works ↓

Simple, honest pricing

Start free. Scale as your users do.

Starter

Freeto start

No credit card required

200 voice minutes/month
1 agent
Dashboard access
Basic analytics
Embed snippet

Get started free

How billing works

Three things that determine your bill each month.

STEP 01

User starts a session

A user opens Voice Pilot inside your product and starts talking. The clock starts when the session begins — not when your page loads.

STEP 02

We measure active session time

We track total session duration from first message to session end. Sessions under 30 seconds are not counted. Idle time between sessions is never billed.

STEP 03

Minutes roll up monthly

Your included minutes are used first. Any overage is billed at your plan rate. One clean line item on your invoice — total minutes used that month.

No surprise overages. Set a hard monthly minute cap in your dashboard. Voice Pilot stops the clock when you hit it — your users still see the widget, but no new sessions are billed until next cycle.

What counts as billable time?

Counts toward your minutes

Active session duration (start to end)
Voice input and voice output time
Text exchanges within a session
Sessions over 30 seconds

Never billed

Sessions under 30 seconds
Time between sessions
Dashboard and agent configuration
Knowledge base setup and editing
Time spent in the Voice Pilot dashboard

Full visibility. Your dashboard shows real-time minute usage, a per-session breakdown, and usage trends over time — so you always know exactly where your minutes are going.

Common questions

What happens if my users barely talk to the agent?

You only pay for active session time. If a user opens Voice Pilot for 20 seconds and closes it, that session is not billed. You're always in control of what counts.

What if I'm just starting out?

The free tier includes 200 voice minutes every month at no cost. No credit card required. That's enough to run a real pilot with a few hundred active users before spending anything.

Can I set a monthly spending limit?

Yes. Set a hard monthly minute cap in your dashboard. Once you hit it, Voice Pilot stops the billing clock for the rest of the period. You also get email alerts at 50%, 80%, and 100% of any cap you set.

How are minutes calculated exactly?

We measure total session duration — from the first message to the session end. Sessions under 30 seconds are excluded. Minutes are rounded to the nearest second and summed monthly.

How is enterprise pricing calculated?

Enterprise pricing is based on committed monthly minute volume. Higher minimums unlock lower per-minute rates. Reach out and we will put together a custom quote based on your user base and expected usage.

No credit card required

Start with 200 free minutes

Set up your agent, embed it in your product, and run a real pilot before spending a dollar.